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Power of Artificial Intelligence

Why Xemplar Exi?

Smart Conversations, Fast Resolutions

Xemplar Exi enables insurance companies to launch robust AI Chatbot for their policyholders and agents. With cutting-edge GPT technology, the chatbot works 24/7 to address policy inquiries by customers or agents using its knowledge base, and integrations to core systems.

Customer Self-Service

Customer Self-Service

Using APIs of the core systems (such as Policy Admin, Claims, Payment Processors), Exi can handle policy inquiries, take payments, file claims and much more in multiple languages.

Knowledge Base

Knowledge Base Q&A

Exi can respond to queries related to your products, services, locations, or general insurance questions, with precision and expertise using its pre-trained knowledge base.

GPT-Powered Intelligence

Insights on Chats

Exi solution includes a web portal for insurers to review chat transcripts, usage trends, frequently access features, unanswered questions, and much more

API-Driven Architecture

API-Driven Architecture

Exi can work with your existing APIs (no need to re-develop or refine). Our team of experts do all the hard work to re-purpose available APIs, to minimize additional work for your IT team.

White-Label Flexibility

Insurer Branding

Exi solution can be white-labeled with insurer chosen name, logo and colors to make it their own and blend into their websites and portals.

Transfer to Live Support

Transfer to Live Support

Exi can be further enhanced to also include a seamless transfer to a live back office CSR on-demand or for complex inquiries that require a human involvement.

Integration Made Easy

Enhance Your Systems. Empower Your Customer.

How Exi can be a powerful addition to your enterprise

Knowledge Base Q&A

Knowledge Base Q&A

Exi comes pre-trained with Insurance terms and general information. Insurers can further train the AI on their own content, FAQ, etc. for AI to answer questions users may have when they visit the website.

Policy Self-Service

Policy Self-Service

Exi comes pre-configured with many policy self-service workflows (intents) with just-in-time authentication. With simple integrations with policy systems using APIs, Exi can handle many tasks – Policy Information, ID Cards, Collecting Premium, Submitting A Claim, and much more.

Live Chat Transfer

Live Chat Transfer

For complex inquires, or on demand Exi can be extended to integration with an existing live-chat solution already in place, or upgraded to use own built-in live chat module to seamlessly connect end user to a live agent for support.

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Transform Your Customer Interaction Today

Ready to revolutionize how you engage with policyholders? Contact us to explore the possibilities with Xemplar Exi. Elevate your customer service and stay ahead in the digital age.

Join the Conversation with Xemplar Exi - Where Innovation Meets Imagination.

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